Software Sorcerer

Saurav Ganguly  • Peerlist

<h3 class="rich-heading">Introduction:</h3><p>Worldwide Transcripts is a document procurement and logistics company. We have developed the ERP Software to ease, optimize and automate their business processes, keep up with consumer demands, and scale their operations. </p><h3 class="rich-heading">Role and Responsibilities:</h3><p> As a full stack developer and project lead, I was responsible for database design, API development, integration with external api's, and deployment of the project on cloud. I also learnt CI/CD tools and implements in this project. I collaborated closely with the Client, UI/UX team, Android team, and QA engineers to deliver high-quality software. </p><h3 class="rich-heading">Key Features and Functionalities: </h3><ul><li><p>Automated lead capture from landing page and IVR </p></li><li><p>Automated quotation generation </p></li><li><p>Automated lead conversion </p></li><li><p>Automated lead and case distribution among the sales and operations </p></li><li><p>Chat Support with client </p></li><li><p>Accounting</p></li></ul>