Introduction:

Worldwide Transcripts is a document procurement and logistics company. We have developed the ERP Software to ease, optimize and automate their business processes, keep up with consumer demands, and scale their operations.

Role and Responsibilities:

As a full stack developer and project lead, I was responsible for database design, API development, integration with external api's, and deployment of the project on cloud. I also learnt CI/CD tools and implements in this project. I collaborated closely with the Client, UI/UX team, Android team, and QA engineers to deliver high-quality software.

Key Features and Functionalities:

• Automated lead capture from landing page and IVR

• Automated quotation generation

• Automated lead conversion

• Automated lead and case distribution among the sales and operations

• Chat Support with client

• Accounting