Master of Science (MS)

Bachelor of Science in Business Administration with Honors, Summa Cum Laude

•Directed a team of five undergraduates to provide Lowe’s with an interactive iPad application to aid in customer engagement•Delivered professional development feedback to prepare team for corporate environments•Communicated with project sponsor to develop work plan and requirements for successful completion of project work

Masters of Information Systems Management Student

•	Researched and implemented new uses for social media for the website to drive and increase sales as well as to better connect with loyal customers•	Introduced social media to organization to highlight featured products and proactively notify customers•	Manage web presences to provide updated information to customers and integrate with legacy systems and media

Intern Programmer Analyst

•Worked to optimize business processes in order to add business value by increasing efficiency•Used Sugar CRM in order to add utility and resources to current CRM systems as well as to simplify the user experience•Created training resources in order to improve user acceptability and usability

Social Media Manager

Collected data on 407 case studies in ongoing advertisement research of commercials aired during the Super BowlAnalyzed the data using SPSS to identify advertising trends based on superior, disposition, and incongruity humor, and what trends produced more likable commercialsUsed said trends in order to make suggestions for future $3 million commercialsTeam-Based

Student

Worked on 3 team-based projects to create methodologies and systems for Forza Financial; Ensured a well-rounded team by offering and receiving constructive criticismApplied a methodology to ensure a solid, repeatable process for all project revisions

Project Manager

System Analyst

•Trained new employees on the cash register and check-out process to drive quality of customer service•Provided expert opinions and service on various brands of goods sold at the store to customers•Enhanced the customer’s purchasing experience through an efficient and accurate check-out process

Customer Service Representative

•	Worked with Objective C, RESTful APIs, and Web Services in order to develop a native proof of concept for the Mac OS X platform•	Developed data access methods for systems to use in future FedEx initiatives•	Implemented new systems in order to test upcoming tools in development by FedEx Services

Engineering Technical Leader

Assist researchers in more accurately identifying species in the field and determining which specimens to collect for future researchDeveloped web resources in order to create an online collection of images for the Clark Lab to aid in sharing information between researchersFacilitate presentation and knowledge sharing at professional conferences and academic settingsField tested application in the rainforests of Ecuador as part of the UA in Ecuador program

Software Engineering Intern

•Worked with jQuery and HTML5 in order to create dynamic plugins for fedex.com that utilized responsive design and mobile first methods•Collaborated with FedEx Office in order to prototype HTML5 Print Online technologies•Aided in developing new testing environments for future projects

Founder And Developer

Engineering Technical Leader at Cisco | Founder of YarpBot

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