Cloud Engineering Director @ Evernorth Health Services | Cloud Platform Architecture and Engineering

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Seth Gagnon  • Peerlist

•Provide support for BPM, ILOG, WAS, WSRR, and WESB products
•Issue resolution through PMR process as needed
•Provide application support for integration issues with the related platforms
•Tuning environments
•Knowledge sharing and cross training of staff

Infrastructure/Application Support for Healthcare Client

•Installation and configuration of IBM Business Monitor 7.5.1
•Integration of IBM Business Monitor 7.5.1 with IBM Business Process Manager 7.5.1 (separate cells)


Major Healthcare Insurance Client

•Installation and configuration of IBM Business Process Manager Advanced 7.5.0.1 & 7.5.1
•Installation and configuration of Process Designer and IBM Integration Designer
•Lead performance testing effort on the BPM platform
•Created BPM installation methodology for tracking platform project progress, tasks, & estimations
•Assisted with creation of a testing application to validate platform infrastructure