Microsoft Certified: Azure Fundamentals

Microsoft Certified: Power BI Data Analyst Associate

Microsoft Certified: Azure Developer Associate

Master of Technology - MTech

Bachelor of Computer Applications

• Primary responsibilities included handling the Patch Management, Distribution, and Deployment of Applications and Packages
• Performed Source Validation, Repackaging, Installation, Deployment, and Testing of Applications and Packages
• Led the Quality Check department and brought process improvements which resulted in an increase in the FTP (First-Time-Pass) percentage by 50%
• Assisted the team by providing Technical Consultancy and Solution Support
• Developed Best Practices\Process documentation in collaboration with the team to improve the way BAU activities were being performed

Project Engineer

• Implemented Cloud Management Gateway(CMG) and Windows Autopilot for an environment with more than 500 clients.
• Handled SCCM Administration for an environment with more than 140k clients
• Co-ordinated with the team for SCCM Infrastructure changes like SCCM Version Upgrade, Installation of new Roles, etc
• Performed Root Cause Analysis for complex issues in the environment and getting them fixed while seeking help wherever necessary in order to deliver results in new and ambiguous situations
• Coached co-workers and provided them with technical training and assistance to perform BAU activities

Senior Administrator

• Automated the Patching of server infrastructure process through PowerShell
• Automated monitoring of MEMCM Infra through PowerShell and reporting using Microsoft Teams SDK
• Built Power BI reports that showcased metrics like Patch Compliance, and Monitoring Agent React
• Created automated workflows through Power Automate involving Azure DevOps, Outlook, Excel, Sharepoint, and Microsoft Forms

Senior Service Engineer

• Built a real-time full-stack web app using React and Node that helped increase the observability of the infrastructure.
• Modernized the infra by bringing in best practices and making a successful transition
• Mentored and trained the team on Vulnerability Management Process, PowerShell, and Automation
• Evangelizing internal tools through presentations and webinars

Lead Service Engineer

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