SQL Basic Certification

Enterprise Design Thinking Practitioner

CS50's Computer Science for Business Professionals

Google Ads Search Certification

Google Ads Display Certification

Google UX Design Professional Certificate

Venture Leader Scholarship

The Fundamentals of Digital Marketing

Google Business Intelligence Certificate

Helped children learn how to cycle from ground up in just one session, as part of the GreenSpace East Coast Plan initiative.

- Facilitated the logistics of equipments (bike, repair tools)
- Analyse needs of the target audience and demonstrate effectiveness communication that appeals to their needs
- Ensure the smooth operation of big dualthon and triathlon events

Youth Instructor

GCE ‘O’ Levels

Bachelor of Science - BS

Alibaba Cloud-SUSS Entrepreneurship Programme

Diploma in Business

- provided smooth customer service/experience 
- Analysed core problems and additional opportunities in the restaurant 
- Basic training in using the POS system

Food Server

-Oversaw Sales, and Operations of Pop-up Store in the Central Business District Region

-Spearheaded Ecommerce Operations and Marketing efforts (Amazon, Lazada, Shopify)

-Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays.

-Identified and maximized sales opportunities, and increased customer retention rates

-Evaluated overseas opportunity to expand company regionally

-Develop marketing campaigns to enhance customer experience with the use of technologies

-Engage end customers to identify needs and internalise these insights back to organisations

-Explore new markets and sustainable brands

-Understand full retail experiences from order to cash process such as inventory management

Marketing And Business Development Associate

Team Management:
Received invaluable advice on handling diverse team scenarios.
Explored strategies for effective communication and conflict resolution.
Learned to foster a positive team culture and boost morale.

Decision-Making:
Guided in navigating dilemmas with clarity and confidence.
Gained insights into prioritizing decisions aligned with team and organizational goals.
Developed a structured approach to decision-making.

Mentee

Service Designer

Social Media Management: 
o Assisted in creating and scheduling engaging content across various social media platforms. 
o Monitored social media channels for industry trends and audience engagement. 

Content Creation: 
o Collaborated with the marketing team to develop creative and compelling content for online and 
offline channels. 
o Assisted in maintaining and updating content on our website and other platforms. 

Market Research: 
o Conducted research on industry trends, competitors, and target audience to inform marketing 
strategies. 
o Analyzed and reported on marketing campaign performance using various tools. 

Campaign Support: 
o Assisted in the planning, execution, and analysis of marketing campaigns. 
o Worked closely with team members to ensure timely delivery of marketing materials. 

Collaboration: 
o Collaborate with cross-functional teams to ensure alignment of marketing efforts with overall 
company goals. 
o Contribute creative ideas and solutions to enhance marke

Marketing Assistant

Overhaul is a product development lab that helps youth build their own hardware/software without engineering knowledge in hours.

We're building Buildables, the Lovable/ChatGPT for Hardware Products.

- 10x User MoM
- $25,000 SUSS-NAK Social Impact Grant
- $22,000 Youth Action Challenge Season 6

Founder

Founder of Buildables (by OverhauL)

Know about Chang Yao's work experience, education, bootcamps, certifications, and much more. Chang Yao