Conducted user research through interviews, surveys, and usability testing to understand user needs and pain points.
Analyzed research findings and translated insights into clear user personas, journey maps, and design opportunities.
Collaborated with product designers and developers to refine features and ensure the final experience aligned with user expectations.
Contributed to wireframes, low-fidelity concepts, and high-fidelity UI designs to improve product usability.
Assisted in evaluating prototypes and gathering user feedback for continuous product improvement.
Supported the overall UX process by documenting findings, preparing reports, and presenting recommendations.