Certified ScrumMaster

Bachelor of Science (BS)

High School Diploma

I provided the first line of application support to users and clients of Yello (formerly RECSOLU). I helped support system availability of our web and mobile applications in production and staging environments. I worked independently with customers during implementation, and in production, to provide dedicated and exceptional service, including troubleshooting at a technical level. Working at a startup provided me with an extensive range of opportunities, allowing me to work mainly as a QA Engineer plus a plethora of other positions. While I did quality assurance testing before each release, I was also a main test automation engineer using Cucumber and Capybara to create automated tests with Jenkins as the continuous integration tool. Working within the agile team, I combined both white box and black box testing techniques. Lastly I performed system, unit, performance, load, regression, stress, API, and data interface testing. This in turn helped me to provide client developer teams wi

Application Support Specialist / QA Engineer

By listening to customers mobile issues and concerns I was able to help repair, not only their device, but also their relationship with Apple to ensure that they continued to enjoy their device. During my time at Apple, I also became an Apple Mobile Certified Technician. While this position may not have been as technical in regards to software development, it was an excellent position to build and develop my interpersonal skills. Each day I was faced with new encounters, which allowed me to grow and strengthen the ways in which I interact with others, as well as work with them to identify the problem and find a solution that ensured both parties satisfaction.

Family Room Specialist

As Zapier surpassed 2,000+ connected APIs, I worked with our Third-Party developers to assist in building and reviewing new integrations. I provided their first line of support and actively reviewed and QA'd all new integrations that would like to come onto our Platform.

In addition to reviewing new integrations, being on our Strategic Apps team, our team works in conjunction with the Partnerships team to assist in building out brand new integrations that we believed would be strategic to have available to our users.

Most of my work was done in NodeJS while working with REST Hooks and standard JSON REST APIs that utilized various forms of authentication such as Oauth, Basic, Session, and Token based. I also partially developed and maintained integrations in Python.

Engineer, App Integrations

Being a Senior member of the Technical Product Support team, I will actively be working with developers and partners trying to integrate with the growing number of Squarespace APIs and setting them up for success.

Senior Technical Support Engineer

Helped partners build amazing things with Zapier using our Developer Platform and Partner APIs. Outside of jumping on calls and walking through solutions with partners, this also included creating documentation and guides as well as a YouTube Developer centric playlist of videos detailing all of Zapier's embed options.

Lead Solutions Engineer

Leading up the Quality Assurance efforts at Invoca's Boulder office has helped me to gain many new skills including regularly communicating with remote co-workers from around the world, solving new and unique problems by writing automated Capybara tests, as well as manual test plans throughout the continuous development sprint cycles.

In addition to being the SQA Engineer, I also became a Scrum Alliance Certified ScrumMaster® (CSM) and am leading the six member scrum team in Boulder.

Invoca is the industry-leading provider of enterprise inbound call marketing solutions. The cloud-based platform delivers complete campaign management, clear attribution, practical analytics and mobile optimization tools in one easy-to-use solution, while seamlessly integrating with the solutions you already use. Invoca helps businesses get better qualified, higher converting customers and optimize across online, offline and mobile marketing channels.

Software Quality Assurance Engineer

I assisted enterprise customers in understanding the technical capabilities of Magic products. Translated user and partner requirements into solutions for onboarding and checkout flows. Developed expertise in the Magic SDK; adept at integrating across various languages and frameworks, notably React.js. Collaborated cross functionally with Product, Engineering, Customer Success, and GTM teams to guarantee seamless onboarding, launch, and successful renewals. Lastly, I even helped out the Engineering teams develop and deploy smart contracts as well as fully fledge minting websites for clients.

Senior Solutions Engineer

Artists, creators, and Instagram are a match made in heaven. As the preferred social platform of choice for creative minds, a connection between NFTs and Instagram content is inevitable. But as with all early-stage innovation, this doesn’t mean it’s easy to achieve. The cocoNFT team built this bridge to instantly convert one’s own posts into NFTs, without needing to pay all the gas fees.

Cofounder & Chief Product Officer

Helped build the product and engineering teams from the ground up, rolled out best practices, made world class hires, and built out a multi-year product roadmap.

Head of Product

Focusing specifically on our AI partners like OpenAI, Anthropic, Google, Meta, etc.

Sr. Partner Solution Engineer, AI

@Zapier

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