I was co-owner of Khara Kapas - a much-beloved pioneer of sustainable, artisanal, direct-to-consumer fashion in India. By the time I exited in Jan 2021, it had scaled to customers in over 40 countries, an omnichannel presence across formats, recognition from global, sustainable fashion collectives, and a six-figure Instagram following.

Co-Owner

My primary responsibilities in this role included:

(a) Engaging closely with the customer to design & develop a solution to fulfill customer needs by understanding the challenges and architecture
 
(b) Full responsibility for customer solution design in sales and delivery phase, assuming technical leadership on a customer project

(c) Influencing technical mindset of the customer and RFx content via presentations and technical workshops in the sales phase

(d) Coordinating the technical and commercial parts of bid preparation

Senior Pre-Sales Consultant

My primary responsibilities in this role included:

(a) Network Planning and Optimization for Optical Networks of clients like Airtel, BSNL, Idea Cellular, Tata Communications, Reliance Communication amongst others.

(b) Level-2 Technical Support for Optical Networks of the above mentioned clients.

(c) Solution Design & Pre-Sales Support for the above mentioned clients.

Senior Executive- IP & Transport

We devise technology, creative and process solutions to create a winning organization culture.

Technology Solutions:

Build a technology-driven culture for your daily operations. Stop using Whatsapp and Excel. Digitally transform your operations and get real-time updates and analysis wherever you are.

Creative Solutions:

Build a highly engaged culture that aligns people with organization goals. We create ‘culture codes’, ‘journey passports’, ‘blue-collar communication strategies’ and other customized creative solutions.

Process Solutions:

Build a process-driven culture that enables your organization to scale quickly by integrating business + HR + analytics for high-impact. We create, implement and drive business-linked ‘key performance indicators (KPIs)’, ‘standard operating procedures (SOPs)’, ‘feedback mechanisms’ and other customized process solutions.

Sectors we cover:

Manufacturing, Retail, Restaurant, Hotel, Events, Digital

Managing Partner

I was co-owner of Khara Kapas - a much-beloved pioneer of sustainable, artisanal, direct-to-consumer fashion in India. By the time I exited in Jan 2021, it had scaled to customers in over 40 countries, an omnichannel presence across formats, recognition from global, sustainable fashion collectives, and a six-figure Instagram following. I now leverage my extensive experience with Khara Kapas to help founders of premium lifestyle brands achieve significant eCommerce success. I work with founders to build fundamentally solid, scalable eCommerce businesses by improving processes related to daily operations, marketing, sales, technology and sustainability. While working alongside them, I also aim to build as much competence and expertise as possible into their respective in-house teams, to have them function in a fully independent and capable manner.

More info at: https://www.madhurramani.com/ecommerce

Founder

I am the founder of PeakScale, whose ​digital no-code operations platform​ is relied on by leading brands for their operations SOPs, audits, trainings and team KPIs.

Key clients include The Bombay Canteen, Smoke House Deli, Social, O Pedro, TGI Fridays, Belgian Waffle Co., Mad Over Donuts, Naturals Ice Creams, Apsara Ice Creams, Bombay Sweet Shop, ​Good Flippin Burger, The Pizza Bakery,​ Tommy Hilfiger Bags, SaffronStays and SILA.

More platform details at: https://peakscale.io

Schedule a demo here: https://calendly.com/madhurramani/peakscaledemo

Founder @PeakScale [The easiest way to manage daily operations checklists, standard operating procedures [SOP] and train

Know about Madhur Ramani's work experience, education, bootcamps, certifications, and much more. Madhur Ramani