Jophin Joy

• Collaborated with prestigious banks across Belgium, the Netherlands, the United Kingdom, Switzerland, and Italy as a Senior UX Consultant, serving as the primary interface between stakeholders and end-users.• Utilized user feedback obtained via interviews and user testing to keep designs user-centric and aligned with stakeholder requirements.• Leveraged data from user research to make informed decisions, thereby improving product design and maximizing user experience.• Developed wireframes and prototypes to evaluate design strengths and weaknesses before full-scale implementation.• Worked closely with product managers, engineers, and other key personnel, ensuring a collective and harmonious product development strategy from ideation to realization.

I had the enriching opportunity to traverse various countries, collaborating with a diverse range of clients spanning from the healthcare sector to the banking industry.• Assisted in conducting user research, including interviews, surveys, and usability testing, to gather insightful data for design decisions.• Participated in the development of user personas and journey maps to understand user behavior and guide design processes.• Supported the creation of wireframes, prototypes, and mockups, translating user needs and business goals into intuitive and engaging designs.• Collaborated effectively with senior UX consultants, product managers, and development teams to ensure design alignment with overall product strategy.