ITIL - IT Service Management & Release, Control and Validation

Microsoft Certified: Azure Fundamentals

Microsoft Certified Systems Engineer (MCSE)

Certified Ethical Hacker (CEH)

Symantec Certified Security Engineer (SCSE)

Symantec Technology Architect (STA)

Project Management Professional (PMP)®

CompTIA Security+

Business Relationship Management Professional (BRMP®)

LatAm Digital Executive Summit

Leadership & Innovation

ChatGPT Prompt Engineering for Developers

Mastering Innovation and Design Thinking

E-Commerce Bootcamp (in compnay)

As the driving force behind our digital transformation, I am responsible for leveraging digital platforms and capabilities to deliver substantial business value. This includes spearheading the creation of innovative digital products and leading a diverse team of over 150 digital experts. Our team provides critical services to six Business Units spread across 20 countries, 49 territories, and 200 brand teams in Latin America. Key focus areas include:

➜ Enhancing business data, reporting, and analytics across various functions.

➜ Developing a comprehensive strategy for intelligent automation and digital process optimization, incorporating AI, RPA, BPM, low-code platforms, workload automation, chatbots, web and mobile development, and API creation.

➜ Propelling our technology innovation agenda forward by establishing a program that boosts our associates' digital expertise and investigating new technologies through proofs of concept, including Web3 and Generative AI.

➜ Overseeing the s

IT Lead Digital & Data Solutions Latam Sr Director

➜ Accountable for creating and the performance of new disruptive growth sales channels on e-commerce platforms, as well as the development of high-tech platforms aligned with the strategic direction and product envisioning.

Senior Manager Ecommerce Product Manager

➜ Manage a multifunctional team whose main responsibility was to deploy a technology standardization effort globally for more than 1,500 critical servers, reaching a 98% of compliance in a record time of 3.5 months.

Global Server Standardization Project Lead

➜ Responsible for delivering strategic and tactical technology innovation leadership while maximizing the value of IT services and solutions for eCommerce, marketing, and technology innovation across Latin American countries, including 42 business units and +200 brand-country combinations.

Technology Innovation, E-Commerce, and Digital Marketing BRM LatAm

➜ Led the defining, design, and implementation of technology standards along with global subsidiaries, managing contracts of more than $35 MUSD, as well as providing a clear understanding of the key technology trends to the IT Executive Board to make strategic decisions and contribute towards business goals.

New Technology & Workplace Manager

➜ Conceptual mind for several disruptive innovations across functions such as sales, marketing, operations, etc. Including the design and testing of a new e-commerce and logistics channel.

Senior Manager IT Innovation & Enterprise Business Solution Architect

➜ Carried out the development and deployment of a wide set of coordinated projects and programs aligned with business strategy, focused on Infrastructure projects, global leverage opportunities, and productivity opportunities.

Workplace & End User Computing Program Manager Sr Manager

➜ Responsible for managing infrastructure budget and software license administration, ensuring that system improvements were successfully implemented and monitored to increase efficiency.

➜ Responsible for developing and implementing an information security program, which included procedures and policies designed to protect enterprise communications, systems, and assets from both internal and external threats in coordination with the central security team (France).

Infrastructure, Service Desk, and Information Security Coordinator

➜ Generate business opportunities through technical demonstrations, speaking tours, and conferences, as well as, the implementation of end-to-end projects.

➜ Creation of a specialized information security services business line, generating incremental sales of 20%, becoming Symantec’s 2nd sales channel in LATAM, with total net revenue of $2.5M USD during the first half of the year.

From Trainee to Information Security Service Coordinator

Digital marketing services and Web development  for small and mid-size businesses

Co-Founder

Digital Strategy & Transformation Deployment Lead - Sr Director

Transformation & Digital Delivery Sr Director @ PepsiCo | Tech-Driven Business Strategist ➜ Strategic Vision meets Hands

Know about Juan Carlos Haro's work experience, education, bootcamps, certifications, and much more. Juan Carlos Haro