IT Engineer by Degree, Gen AI Engineer by Passion!!!!!!!!!!!!!!

ISHITA KORADIA  • Peerlist

Building a comprehensive enterprise AI ecosystem leveraging Google Cloud Platform's advanced capabilities to transform business operations across multiple domains including banking, finance, HR, and customer service.
Roles & Responsibilities
Conversational AI Development
Building sophisticated virtual agents using Google Dialogflow CX with complex multi-turn conversation flows
Creating custom entities, intents, and webhooks to handle complex business logic and domain-specific interactions
Developing comprehensive testing frameworks to ensure conversational accuracy and appropriate fallback mechanisms
Contact Center Integration
Implementing integration between Dialogflow CX and Google Contact Center AI to enable intelligent call routing and analysis
Building agent assist capabilities to provide real-time suggestions and knowledge base access
Creating custom dashboards for monitoring conversation quality and agent performance metrics
Retrieval-Augmented Generation Solutions
Building RAG systems connecting proprietary enterprise data with large language models
Implementing vector databases and semantic search capabilities using Vertex AI Vector Search
Creating secure data pipelines to process, chunk, and embed sensitive company information
Developing domain-specific retrievers optimized for banking regulations, HR policies, and financial data
Agentic AI Implementation
Building autonomous AI agents capable of executing multi-step tasks across different systems
Creating tool-calling capabilities enabling agents to interact with internal APIs and databases
Designing orchestration systems to manage complex workflows involving multiple agents
Implementing safeguards and human oversight mechanisms for critical business processes
GCP Infrastructure Development
Building scalable, cost-effective cloud infrastructure leveraging GCP's serverless offerings
Implementing robust security protocols for handling sensitive data in compliance with industry regulations