User Experience Design & User Interface Design Fundamentals

Bachelor of Science - BS

▪ Maintained continuous surveillance of patrons, averaging 25 visitors at a time. ▪ Conducted daily checks on swimming areas and equipment to maintain safety and good condition. ▪ Recognized emergencies and responded accordingly with First Aid and CPR skills.

Lifeguard

Designed and launched an educational platform in collaboration with Venezuelan and American embassy partners, expanding STEM education access to 38 students in Merida, Venezuela.
Created digital learning resources and led multimedia production, improving accessibility of STEM curriculum and supporting international education outreach.

Visual Designer

Redesigned organizational SharePoint site used by 2,700+ employees, enhancing navigation and engagement.
Refined high-fidelity mockups for first global End-to-End B2C web experience, strengthening user flows, WCAG accessibility, filter optimization, and article readability through heuristic audits and ContentSquare heatmaps.
Conducted benchmarking of 5+ competitor websites, uncovering usability gaps and delivering actionable UX insights that informed improvements for B2C web experience during User Acceptance Testing Phase.

UI/UX Designer

UX Designer

▪ Facilitated daily activities for 200 children between kindergarten and early middle school. ▪ Maintained a clean kitchen, properly washed all dishes, and prepared meals. ▪ Ensured camp policies were enforced for safety purposes.

Summer Camp Counselor

Analyzed and restructured personnel tracking data into a usable format, which facilitated the development of a machine learning algorithm that improved response time to inquiries by 30%.

Developed and deployed an interactive dashboard using PowerBI to visualize operations data; enhanced decision-making processes for 10+ team members, saving an estimate of 5 hours per week in data analysis tasks

Data Analyst

Redesigned organizational SharePoint site used by 2,700+ employees, enhancing navigation and engagement. Refined high-fidelity mockups for first global End-to-End B2C web experience, strengthening user flows, WCAG accessibility, filter optimization, and article readability through heuristic audits and ContentSquare heatmaps. Conducted benchmarking of 5+ competitor websites, uncovering usability gaps and delivering actionable UX insights that informed improvements for B2C web experience during User Acceptance Testing Phase.

Product Designer

Former UI/UX Designer @ Schneider Electric | WPI Graduate

Know about Chris Lam's work experience, education, bootcamps, certifications, and much more. Chris Lam