Transitioning from Individual Contributor to Manager

Riverbed Certified Solutions Professional - HCB (Hyper-Converged Branch)

VMware Certified Associate 6 - Desktop and Mobility (VCA6-DTM)

Hiring an Employee for Managers

Executive Leadership

Crucial Conversations (getAbstract Summary)

Coaching and Developing Employees

VMware Certified Advanced Professional 5 – Data Center Administration

Make the Move from Individual Contributor to Manager

VMware Certified Professional 6 - Network Virtualization (VCP6-NV)

VMware Certified Professional 6 - Cloud (VCP-Cloud)

VMware Certified Professional 6 - Data Center Virtualization (VCP6-DCV)

Programming Foundations: Web Security

Success Habits

Leading Yourself

Developing Adaptability as a Manager

M.E.

Worked as a Interoperability/QA/Automation engineer in NetApp FC-series, E-series, S-series DataFort and lead the interoperability efforts for qualifying dataforts with various hardware and backup software for compatibility purposes. 

	Analyzing the automated test logs and filing defects.
	Requirement document and Design document review 
	Creation of test plan, test specification, test cases
	Mentoring new joiners on automation, perl and DataFort.
	Reproduction of escalation bugs and core problem identification.
	Leading team for patch releases.
	Test case distribution and execution tracking and reporting.
	Testing interoperability of DataFort with various Backup applications on different OS and HBA’s and storage.
	Customer engagements and product demonstration.
	Reviewing the customer storage environment and suggesting encryption solution.

Interoperability/QA/Automation engineer

• Configuration of Virident PCIe FlashMax II and III devices in various OS and testing for its Adaptive Scheduling (vFAS) functionality manually and through python automation.
• Application cluster configuration with failover in Flashmax space feature.
• Openstack (Devstack/packstack) installation, configuration and troubleshooting in Converged infrastructure environment.
• Thin provisioning design review, test case design and execution.
• Configuring and modifying Heat Orchestration template for auto scaling, and auto deployment of LAMP stack, Wordpress environments.
• Active Archive simulator setup, account configuration and integration testing of S3 interface from Converged infrastructure environment using s3 command interface and s3 browser interface.
• Writing scripts for S3 testing using python boto package.

Principal Engineer

•	Hands on technologies:  VMFS, iSCSI, FC, NAS, VDR (VMware Data Rocovery), Auto Deploy, PSA (Pluggable Storage Architecture)
•      Certifications: 
              - VMware Certified Data center Administration Advanced Professional
              - VMware Certified Cloud Professional
              - VMware Certified Data center Virtualization Professional
              - VMware Certified Network Virtualization Professional
              - VMware Certified Workforce Mobility Associate
•       Working closely with VMware Global Support Services to troubleshoot the customer issue.
•	Monitoring and responding to customer queries in VMware communities.
•	Reproducing the customer reported issue in-house, analyze the root cause and helping developer to understand the scenario, testing the fix and delivering hot patches.
•	Preparing,Reviewing the functional specifications, test plans, test cases and release notes of the feature documentation. 
•	Interviewing candidates and guiding interns.
•	De

Software QA engineer

QE, Customer escalations handling, Mentoring, Test plan Preparation, Automation.
• Being a QA lead, responsible for test strategy, design and planning and
execution.
• Responsible for leading, mentoring and delivering HyperV Support for
SteelFusion end-to-end.
• Helping out customer support engineers in critical cases by participating in
customer calls and analyzing the complex customer environment and
providing workarounds and solution.
• Providing support on customer cases for analyzing the issues.
• Providing support to pre-sales people with technical inputs on customer
topologies with SteelFusion product
• Guiding the team in VMware certification for virtual SteelFusion Edge
• Evaluation of feature support like vvol, VDI, HyperV cluster, Bypass card
PCI passthrough and DDA(Direct Device Attachment) support for
SteelFusion solution.
• Participating in design discussions of the feature with product managers
and providing feature and implementation suggestions and helping out in
POC f

Technical Lead

Online handwriting recognition system for Malayalam,Tamil and Data collection tool & statistical analyzer for Handwriting recognition system

It provides an exciting way of inputting characters to the computer by writing Malayalam,Tamil with mouse or Light pen and removes the difficulty of typing regional languages using keyboard.

Accomplishments
•      Troubleshooting, debugging, analytical and programming skills.
•	Ability to learn things quickly.
•	Adaptable and flexible to tasks based on demand.
•	Dedication and determination towards commitment.

Intern-Developer & Tester

Worked as a Quality Assurance engineer in following products HP StorageWorks Replication Solutions Manager (RSM), HP StorageWorks Dynamic Capacity Management, HP OpenView Storage Volume Growth (SVG) and ) HP StorageWorks Array Configuration Utility (ACU).  

Responsibilities include 
	Installation, configuration and setting up the Hardware, Test Bed and SAN.
	Reporting and verifying the bugs.
	Reviewing the design specs, release documentation.
	Test case Creation and execution
	Carry out regression, new feature, GUI and performance testing.
	Support Customer Interaction Team in troubleshooting and resolving Customer issues.
	Knowledge sharing with the team and mentoring the new joiners.
	Performing benchmarking testing for Windows platform.
	Document product defects and work with development engineers across many engineering disciplines to drive closure on fixes for discovered defects.
	Field engagement activities to educate hp storage products to customers
	Influencing prod

System/Software Engineer

• Managing  teams responsible for multiple Riverbed products including SteelConnect(SD-WAN), SteelFusion (ROBO soultion), File Protocols optimization for SteelHead (WAN Optimization), WinSec Controller(Tier 0 MS AD Proxy) and Cloud operations team for SteelConnect/SaaS Accelerator in AWS and Azure
• Resolving impediments for the team members, helping with prioritization, recruiting new team members
• Responsible for release planning & scheduling, resource planning and risk assessment, working with cross-functional teams
• Addressed several P1 customer escalations by joining the support calls and analysing their production environment live and providing quick work arounds to unblock them and followed up with RCA to drive fix and address testing areas appropriately
• Active part of hiring including screening, interviewing and technical onboarding, mentoring, training and coaching engineers
• Lead for many types of releases (major, minor, engineering releases, custom/patch releases)
     

Engineering Manager

Engineering Manager @ Riverbed Technology specialised in Storage, Networking,FileSystem and Virtualisation technologies

Know about Balachandran L’s work experience, education, bootcamps, certifications, and much more. Balachandran L