Learning through Mentorship

Google UX Design Professional Certificate

Foundations of User Experience (UX) Design

Conduct UX Research and Test Early Concepts

Foundations in Ethical Research with People - Social and Behavioral Research

Google UX Design Specialization

Build Wireframes and Low-Fidelity Prototypes

Design a User Experience for Social Good

Start the UX Design Process: Empathize, Define, and Ideate

Create High-Fidelity Designs and Prototypes in Figma

Science

Industrial and Product Design

Master of Science - MS

• Boosted conversion of driver facing payments product by 19% by identifying pain points, deducing user needs, and translating insights to better user flows and design patterns
• Established DesignOps within product development
• Established ethnographic research cycles within product development and conducted field studies, facilitated 20+ interviews, focus groups, and multiple workshops involving diverse stakeholders.

Product Designer

• Identified and improved the user journey of RPA product selection experience, boosting NPS to 31
• Developed user flows and end-to-end experience, optimizing click-through by 25%
• Defined layout, color, and information architecture for the redesigned B2B product, enhancing overall usability

UX Designer

• Supported design research, mapped pain points, user needs, and visual data to facilitate insight and opportunity generation
• Recommended several UX strategies to leadership to reduce rider drop-out
• Defined underlying systems and solutions using wireframes, flow-charts, and service blueprints
• Supported my team in resolving workflow backlogs by undertaking different roles

Product & UX Designer

• Shipped three products (two 0-1 products), and two spotlight features which helped raise $14M in VC funding, generated > $160,000 per year per client, and secure the award “Most Innovative Parking Solution” at PIE conference
• Optimized engineering workflow by ~40% by designing AI/ML features for internal tools
• Assumed PM responsibilities during layoffs and guided B2C product development across Android, iOS and Web
• Improved the design culture and scaled the design system for new revenue streams

Lead Product Designer

• Organized truck classifications and specs to facilitate identification of white-space
• Worked with the internship team of 6, and produced design iterations and support sketches for an outer rear-view mirror (ORVM)
• Ideated and designed the logo identity for the MIDI mountain passenger bus

• Pursued a design thesis in the field of disaster management and worked with emergency management organizations to improve collaboration and collective preparedness by applying human-centered design and systems thinking.

Graduate Student | Design Thesis

• Led a team of 4, facilitated insight and opportunity synthesis from ride-alongs, interviews and field observations
• Conceptualized strategies and designed end-to-end experiences using future journey maps and storyboards
• Created low-fi wireframes and hi-fi prototypes for user testing and feedback
• Pitched and sold our IP as a team, and contributed to the product roadmap; currently under NDA

User Experience Designer & Researcher - SaaS | Mobility & Transportation | AI | Banking & Payments |

Know about Ashwin Mohan’s work experience, education, bootcamps, certifications, and much more. Ashwin Mohan