AWS Certified DevOps Engineer – Professional

Bachelor's degree

Created website monitoring scripts to check the status of FINRA internal websites. Monitored server and app alerts through the use of various Monitoring tools such as, BMC BPPM, NAGIOS Core, AWS CloudWatch, Cloudera and Website Pulse. Documented infrastructure through the creation of tickets using BMC AR System and maintenance on Confluence Wiki. Escalated critical infrastructure outages and major issues by opening bridge lines and communicating with the various systems admins and application teams until resolution was reached. Worked closely with the CMDB team to keep all server, database, and applications up to date in the BMC CMDB by using scripts to reconcile data. Provided Helpdesk support for Active Directory, GOOD, Symantec PGP, RSA Secure Login, BlackBerry Server and Proofpoint Protection Server.

Tech Contractor Assigned to FINRA

Ops Center Specialist

Installed and configured Windows XP with Symantec Ghost, Clonezilla, as well as Windows 7 machines using WDS and MDT. Managed  Active Directory users and defining Group Policy Objects to maintain network infrastructure. Supported the Principal and Teachers with daily issues such as adding printers, internet connectivity and implementation of software. Partnered with Computers For Youth   CFY   in setting up and providing sixth grade students a desktop computer for their home. Kept asset inventory of all technology equipment throughout the facility using Excel. Installed standard switches, routers, monitors and computers in various classrooms and labs. Automated Domain registration, proxy settings and computer description tasks using Windows PowerShell scripts. Installed SpiceWorks Ticketing System as a intranet helpdesk for the school where faculty can submit and track the status of their issues from one portal.

IT Support at Ditmas I.S. 62

Staff System Engineer

Configured Fortinet 100A security appliance to filter web sites through the use of content lists based on user specifications such as blocking or allowing certain sites to be accessed in the network. Configured Fortigate 100A VPN phase 1& 2 connection to allow employees with Iphones access to Versace webmail and helpdesk. Fixed issues regarding Domino Lotus Notes email system, such as administrating accounts for new employees and giving them a certain quota based on IT Managers terms.

IT Intern

Senior Systems Engineer in Application Monitoring Team & Batch Processing.

Senior Systems Engineer

Solopreneur - I build apps

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