Senior Software Engineer (Tech Lead) with over 5 years of experience in developing and leading enterprise-level applications across diverse domains. Proven expertise in designing and implementing advanced contact center solutions, managing CI/CD pipelines, and resolving critical production issues. Skilled in creating robust applications for risk management using Angular, NodeJS, and modern frontend technologies. Developed a fintech utilization dashboard with Apache e-Charts and advanced OCR technologies using Python, enhancing text recognition accuracy. Demonstrated proficiency in JavaScript, TypeScript, Angular, NodeJS, Python, and various testing frameworks including Jasmine and Karma. Adept at project management, from requirement analysis to deployment and maintenance, with a strong focus on quality, performance, and innovation.