MirrorFly Custom AI Chatbot Solution

MirrorFly offers a Custom AI Chatbot, Customer Service Chatbot, and Custom LLM Chatbot built for enterprises that need full control, security, and branding ownership.

This White Label AI Chatbots Solution is self-hosted and enables businesses to deploy intelligent chatbots across Android, iOS, and web applications without sharing data with third parties.

MirrorFly’s AI chatbot uses advanced NLP and NLU models to understand context, remember previous conversations, and respond naturally like a human agent. With built-in LLM integration, the Custom LLM Chatbot can be trained using your internal documents, knowledge base, and business data to reflect your brand tone and domain expertise accurately.

All chatbot interactions are protected with enterprise-grade encryption and comply with global standards such as GDPR and HIPAA. This makes MirrorFly ideal for businesses that require a secure customer service chatbot for regulated industries. Data always remains within the business infrastructure, and MirrorFly never accesses or controls user information.

The omnichannel chatbot works seamlessly across websites, mobile apps, and major messaging platforms, allowing instant escalation from AI to human agents whenever needed. For businesses without in-house technical teams, MirrorFly provides end-to-end services from chatbot design to deployment, ensuring faster go-to-market.

AI Chatbot Customization:

• Custom Security: Enforcing own custom security such as Gmail login or biometric, or fingerprint and more, is possible

• 100% Customizable Workflows: MirrorFly has 1000+ in-app features and allows customizing the chatbot to personalize it as per your business needs

• Full Source Code Access: Unrestricted access to their codebase provided in order to customize the chatbot’s behavior, interface, and logic

AI Chatbot Features:

• Contextual Understanding: The AI chatbot understands user intent based on previous interactions and conversation flow to produce human-like responses.

• Custom Knowledge Base Training: Chatbot can be trained based on the brand’s own documents/data and FAQs to answer organization-specific questions with accuracy.

• Conversation Memory Persistence: Remembers past conversations to maintain continuity across sessions, delivering personalized output.

• Generative AI Capabilities: Custom AI chatbot integrates LLMs to create dynamic and context-aware responses, thus enhancing user engagement.

• Third-Party API Integration: Connects external systems, CRM, ERP, payment gateways and more for real-time data retrieval & task execution.

• Conversation Monitoring & Analytics: It tracks user interactions and chatbot performance in real time and optimizes response quality

Pricing: 

Custom pricing available for enterprise businesses. MirrorFly offers a one-time license cost.

Deployment Options: 

• On-prem deployment: Businesses can deploy MirrorFly completely within their own physical servers

• Cloud deployment: Businesses can run MirrorFly on any cloud setup they prefer, including their own private cloud or providers such as AWS, Azure, or even on MirrorFly’s managed cloud

• Multi-tenant cloud deployment: Hosting multiple clients under a single cloud instance with isolated data configurations also possible

Use Cases Across Industries:

• E-commerce for Instant Customer Assistance: Automatically handle order tracking, returns, and FAQs in the e-commerce store.

• Healthcare for Patient Support: Schedule appointments and answer healthcare FAQs securely and it's built with data encryption, ensuring patient privacy.

• Real Estate for Intelligent Lead Qualification: Asks potential buyers about budget, preferred locations, or property types to capture high-quality leads.

• Customer Support for Resolving Issues: The AI chatbot answers common queries and escalates complex cases to human agents.

• Telecommunication for Quick Plan/Billing Help: Guide customers through plan options and fetch real-time billing or usage data during the chat.

• Banking & Finance for Digital Assistance: Helps users check balances, review transactions, and explore loan or investment products securely