Day 5/21 - Design a Subscription Cancellation Flow by Arindam Sharma

When a user opts to cancel their subscription, the first screen they see clearly explains the impact of their decision, while offering compelling reasons to stay. If they choose to proceed, the following screen prompts them to provide a reason for cancellation and presents tailored solutions or incentives to retain them as a valued customer.

All of this is delivered through a simple, clean, and user-friendly design.