Day 5/21 - Design a Subscription Cancellation Flow by Amrendra Singh
🔸The design simplifies the cancellation process with transparency.
🔸Users are informed upfront about the impact of their decision (losing premium features). 🔸By asking for cancellation reasons, collect valuable feedback to improve the service.
🔸Retention efforts focus on offering tailored alternatives like discounts and pauses, empowering users with options instead of forcing them into a decision.
🔸The clear language, clean UI, and non-intrusive colors create a positive experience, encouraging users to stay or return later.
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