Working in BPM applications development and dealing with the team for providing solution approaches in different parts of the applications.
Also learnt and implemented SPARK UI toolkit in project from scratch.
The application is targeted for Call Centre executives who on regular basis interact with their business clients/customers to attend to and solve their day-to-day issues and queries.
This platform will help them organize their work and showcase them accurately and properly to their managers and supervisors in a digital layout.
Almost each and every task is automated and digitzed in very simplest of way and yet complex and robust so that all the details are available in the platform and almost all the manual work can be eradicated.