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In conclusion, our report looked at the number of customers who left in the last
quarter of 2022 and found that poor customer service and high prices were the
main reasons. To reduce the number of customers leaving, we suggest hiring
more customer service agents, reducing wait times, and offering better training.
Additionally, offering promotions or discounts to long-term customers can
encourage loyalty. By doing these things, the company can keep more customers
and improve customer retention.
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