Spearheaded the expansion of CRM's feature set to cater to supply chain clients, introducing critical functionalities such as multiple database support, multi-currency compatibility, and seamless data synchronization using Amazon SQS queues. Led the implementation of CI/CD pipelines with Github actions, resulting in streamlined and efficient software deployments on Amazon EC2 instances, minimizing downtime and improving software reliability. Collaborated closely with QA teams to ensure feature implementations were bug-free, conducting thorough testing and validation to uphold rigorous quality standards. Successfully managed the transition of products from Beta to Staging and production, ensuring a seamless and dependable user experience. Proactively engaged with clients, addressing inquiries, and providing timely and effective customer support.