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HelpKite v1.1, Now we have ability to directly live chat with your website visitors or customers (Unlimited for free), or also enable AI to repond to queries or hybrid mode, where AI can respond to most quesries and escalad when specifically asked for or when issue cannot be resolved..
I would love to hear literally any feedback, suggestions or criticism about this.
HelpKite is designed to be simple to use, allowing businesses to deploy AI customer support agents in just three simple steps. By adding your website link, installing the HelpKite widget, and going live, you can transform your customer support experience.
Live Chat :Connect directly with your customers in real-time. Invite team members to join conversations and receive instant notifications when new chats arrive so you can respond promptly.
AI with Escalation : AI handles common customer queries automatically and seamlessly escalates to live human agents when users explicitly ask or based on custom scenarios you configure.
Fully Automated : Deliver instant 24/7 responses to customer queries with no human intervention required. Train your AI agent to provide accurate answers to routine questions automatically.
Key Features
Instant Responses: AI agents handle routine questions automatically, ensuring quick and efficient customer interactions.
Accurate Information: The system analyzes your site content and uploaded documents to provide precise answers.
Simple to Use: Easy installation with an embed code, making it accessible for any business.
Multiple Actions: Engage with customers through live chat, collect leads, and schedule meetings.
Advanced Features: Includes analytics, custom branding, human escalation, and page redirects.
It's free to get started and is easy to integrate into your existing website.
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