Software Engineer

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As an engineer on the reporting team, we expect you to have a good understanding of everything data, as well as back-end code development. Your day to day work will involve owning the designing and execution of medium complexity features. This position will demand critical thinking skills, ability to quickly understand existing systems and the ability to work in agile, fast paced environments. The ability to take smart and educated risks is essential to the success of this position. 

 This position is an individual contributor role reporting to Senior Manager, Software Engineering.

 Responsibility

• Own feature delivery end to end from ideation to deployment and monitoring

• Participate in the team's on call rotation and help triage alerts and incidents

• Review other team member's code and design document

• Suggest and own improvement to the system and coding standards

Job Designation

Hybrid:Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

 Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience

• Proficiency in one or more modern programming languages (e.g., Java, C#, Go, Python) and solid computer science fundamentals (data structures, algorithms, system design)

• Demonstrated experience developing and delivering production features with high-quality code and reliable tests (unit, component, contract, integration, end-to-end, performance); designs for testability

• Experience participating in code reviews and adhering to team guidelines and best practices

• Hands-on experience with CI/CD pipelines; able to debug pipeline issues and analyze system logs

• Familiarity with public cloud environments (Azure, AWS, or GCP), containers (Docker), and orchestration (Kubernetes)

• Experience with monitoring, metrics, and logging; capable of building basic telemetry for features

• Ability to participate in on-call using service runbooks/SOPs and perform root cause analysis with minimal guidance

Preferred

• Comfort working across multiple components and with external dependencies in complex environments

• Strong communication and collaboration skills; able to work effectively with cross-functional partners

• Track record of independently owning and delivering features end-to-end.

• Experience authoring and owning testing plans for features and identifying patterns in test failures

• Experience contributing to and improving deployment pipelines and test automation systems

• Experience designing for scalability, reliability, and performance; writes extensible, shareable code and raises the bar through thoughtful code reviews

• Experience defining useful metrics/targets and measurably improving engineering processes and best practices

• Exposure to distributed systems, microservices, REST APIs, and/or event-driven architectures

• Hands-on experience with relational and NoSQL databases, performance testing, and optimization

• Comfortable collaborating in a global, distributed team and working across time zones

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

 We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

 Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures.