➡️ What is KR4ALL?

KR4ALL is a smart aggregator platform that provides a unified healthcare services experience, right from primary care to tertiary care, under one umbrella, making healthcare affordable and accessible for all. Secure, consent-based, cashless, and paperless healthcare services are our goals.

The healthcare industry demands efficient management solutions to handle patient records, doctor schedules, laboratory results, consultations, and hospital operations seamlessly. This case study delves into the design process of a KR4ALL SaaS platform aimed at managing patients, doctors, labs, consultations, and hospitals.

🙌 How we started working

This was an ongoing project before we started to work on this. So with a basic design system and some flows already in place we started working on it. Eventually we wanted to improve the design and experience of it but due to time constraint and to maintain the consistency of project we followed along the design style which is already in place. Let’s jump into what we have build for KR4ALL.

🤔 Problem

As we had worked on minimal part of KR4ALL we thought the user interface design of the it requires enhancement to optimize user experience, streamline navigation, and ensure intuitive interaction for healthcare professionals.

• Despite its functional capabilities, the current UI design lacks visual clarity, Coherence, and efficiency, hindering users' ability to efficiently access and utilize the platform's features.

• This impediment poses challenges to user adoption, productivity, and overall satisfaction with the product. Therefore, there is a pressing need to improve the UI design of KR4ALL to align with industry standards, enhance usability

💡 Solution

• Simplified navigation by categorizing features and minimizing steps to access key functions, using a collapsible sidebar or persistent navbar for easy section access

• Enhanced visual hierarchy by clearly differentiating UI elements like buttons and text using suitable font sizes, weights, and colors to direct user focus to key actions and information.

Collaborate & understanding

Our collaboration was characterized by open communication and mutual respect for each other's ideas. We embraced constructive criticism and incorporated each other's suggestions to enhance the final design.

Conclusion & learning

• User-Centric Approach: Direct feedback and usability testing were invaluable. Understanding the specific challenges faced by healthcare professionals and patients would have allowed us to tailor the UI to address these needs effectively.

• Importance of Accessibility: In healthcare, accessibility is not just a guideline but a necessity. Ensuring that the platform is usable for people with a wide range of abilities was a key focus.

• Simplification is Key: Streamlining navigation and information presentation was crucial for maintaining functionality in healthcare.

• Visual Hierarchy and Clarity: The redesign underscored the importance of a well-thought-out visual hierarchy. Clear distinctions between elements and strategic use of colors and fonts have made critical information more accessible and actionable.

• Iterative Design Process: The redesign process was a reminder of the importance of iteration. Continuous testing and feedback loops allowed for refinements that significantly enhanced the overall user experience.