Telecommunications ChurnQuest

You are a data analyst at Airtel, a leading telecommunications company. Recently, the company has noticed an increase in the number of customers discontinuing their services. This trend is alarming to the management as it could significantly impact the company's revenue and market share. Your task is to dive deep into the customer data to identify patterns and insights that could help understand the factors leading to customer churn. Your analysis will play a crucial role in developing strategies to improve customer retention.